Online therapy
Online therapy, one calm step at a time.
Talk to a therapist from home, in Urdu or English. A short private intake, a few matches chosen for you, and sessions on Google Meet.
At a glance
Safe Healing offers 1:1 online therapy for adults in Pakistan. You answer a private 5-minute intake, see up to five matched therapists with the reasons for each match, and book a 50-minute session. Sessions run on Google Meet. Each therapist sets their own fee, and you see it before you book.
- Who it is for
- Adults (18+) living in Pakistan
- Format
- 1:1 sessions, 50 minutes, on Google Meet
- Languages
- Urdu and English
- Getting matched
- A private 5-minute intake, then up to five matches
- Between sessions
- Follow-up chat with your therapist
- Fees
- Set by each therapist, shown before you book
What it involves
What online therapy with us looks like
Online therapy is a regular conversation with a trained professional, held over video instead of in a room. You talk about what is weighing on you. Your therapist listens, asks questions and helps you find ways through it.
On Safe Healing, each session is between you and one therapist. Sessions are booked as 50-minute appointments. When you pick a therapist you can say whether you would prefer a video call, a voice call or text chat.
Therapists on Safe Healing are independent professionals. They decide how they work with you and keep their own clinical notes. Safe Healing handles matching, booking, payment and the secure space where you talk between sessions.
Research supports this way of working. A 2022 meta-analysis of randomised trials found that therapy by video was about as effective as in-person therapy for reducing symptoms of depression, with similar drop-out rates. Read the study.
Is it right for you
Who it suits, and when to choose something else
It can be a good fit if
- You feel stressed, anxious, low or stuck, and want to talk it through with someone trained.
- Getting to a clinic is hard because of distance, work hours, cost of travel or privacy at home.
- You would rather speak in Urdu, in English, or move between the two.
- You want a steady weekly space, with a way to check in between sessions.
Choose other care first if
- You are in danger now, or thinking about ending your life. Call Rescue 1122 or the Taskeen helpline first.
- You need medication, a medical check or a psychiatric assessment. A psychiatrist or doctor can do this in person.
- You have no private space or stable internet at all, and a voice call or chat would not work either.
- You are under 18. Safe Healing sessions are for adults only.
How it works
From intake to your first session
- 01
Take the 5-minute intake
Answer a few private questions about what brings you here, the language you prefer, and what you want in a therapist.
- 02
See your matches
You get up to five approved therapists, each with plain reasons for the match, their languages, approach and fee.
- 03
Book a time
Pick a slot from the therapist’s calendar at least 15 minutes ahead. The booking is confirmed once payment goes through.
- 04
Meet on Google Meet
A Google Meet link is created for your session and both of you get a reminder before it starts. Join from a phone or laptop.
- 05
Keep talking in between
After a session you can message your therapist in a private chat for short check-ins or questions.
Privacy and confidentiality
- Only your chosen therapist sees your intake, the journal entries you choose to share, and your messages. Therapists only see the clients matched to them.
- A small number of Safe Healing staff can open account data only when strictly needed, such as when you ask for help or for a security issue. Every access is logged.
- Your data is encrypted in transit and at rest. Safe Healing does not sell data and does not run advertising trackers.
- Google Meet hosts the video call as one of our service providers. You can export or delete your account from settings.
Fees
- Each therapist sets their own session fee in Pakistani rupees. You see it on their profile before you book, and you only pay when you confirm a booking.
- Cancellations and refunds follow the refund policy, including the 24-hour cancellation window.
What you need
- A phone, tablet or computer with a camera and microphone. A voice call or chat works if you prefer not to use video.
- A recent web browser (Chrome, Firefox, Edge or Safari) or the Google Meet app.
- A steady internet connection. Headphones and a quiet, private spot help a lot.
Ready when you are.
Safe Healing is opening soon. Join the waitlist and we will tell you when sessions open.
FAQ
Common questions
How much does online therapy cost on Safe Healing?
Each therapist sets their own fee in rupees. You see the fee on their profile before you book, and you only pay when you confirm a session.
How long is a session?
Sessions are booked as 50-minute appointments with one therapist.
Do I need a Google account?
Your session runs on Google Meet. Google says you need a Google account to use Meet, so it helps to have one set up and the app or a recent browser ready before your first session.
Can I have therapy in Urdu?
Yes. You choose your language in the intake, and each therapist’s profile shows which languages they work in.
Can I do a voice call or chat instead of video?
Yes. When you choose a therapist you can say whether you would prefer a video call, a voice call or text chat.
What if I don’t feel comfortable with my therapist?
That happens, and it is fine. You can book with another therapist from your matches at any time.
Is Safe Healing an emergency service?
No. If you are in danger or thinking of harming yourself, call Rescue 1122 (or police on 15) now, or the Taskeen helpline on 0316-8275336.
Keep reading
- Online therapy in Pakistan, explainedA wider guide to how online therapy works and its trade-offs.
- How we check therapistsWhat we review before a therapist can be matched with you.
- Free self-testsPrivate screening questionnaires for mood, anxiety and burnout.
- Therapy for teamsSafe Healing as a mental health benefit for your company.
Sources
Written by The Safe Healing editorial team. Not yet clinically reviewed. Published 28 October 2026. How we write and review